Shipping policy

 

🚚 Shipping Policy – DuneGoonShop.com

At Dune Goon Shop, we work closely with multiple manufacturers to bring you top-tier parts for your build. Because of that, shipping times vary depending on the product type and source. Below is everything you need to know about how and when your order ships.

πŸ“¦ Processing Times by Product Type

We strive to get your order out as fast as possible. Here’s what to expect:

  • Billet Parts & In-Stock Accessories:
    Ship out next business day after your order is placed.

  • Engine Kits & Custom Builds:
    Typically require 7–10 business days to ship due to preparation and assembly time.

  • Mixed Orders:
    Items from different manufacturers may ship separately and arrive at different times.

You’ll receive tracking info via email as soon as each item ships.

πŸ‡ΊπŸ‡Έ Domestic Shipping

  • Standard Shipping: 3–7 business days after the item has shipped

  • Expedited Shipping: Available by request only β€” please call or email us before placing your order if you need faster delivery.

Note: We do not currently offer free shipping. All shipping costs are calculated at checkout based on weight, size, and destination.

🌍 International Shipping

We ship worldwide! Delivery times generally range from 7–21 business days, depending on your location and customs processing.

  • Buyers are responsible for any import taxes, duties, or fees charged by their country.

  • Some items may not be eligible for international delivery due to size or carrier restrictions.

🚫 Shipping Limitations

  • We do not ship to embargoed countries or locations restricted by carriers.

  • Oversized, made-to-order, or hazardous items may have special restrictions or extended delivery times.

πŸ“¬ Lost, Stolen, or Damaged Packages

  • Lost shipments: Reach out within 7 days of the expected delivery date, and we’ll help initiate a claim with the carrier.

  • Damaged orders: Please send us photos of the damage and packaging within 48 hours of delivery so we can help resolve it quickly.

πŸ“ž Questions or Need Expedited Shipping?

For rush orders or questions about your shipment, give us a call or email support@dunegoonshop.com. We’re here to help make sure your parts get to you on time and in great shape.